Новости о Customer Friction | |
Why reducing customer friction is the new customer loyalty
Customers, as we all know, are a fickle bunch. Considering how customer loyalty is far from abundant these days, there are many ways to lose a customer, but the biggest turn-off for today’s consumers is an experience in which friction isn’t kept to a minimum. дальше »
2018-7-19 20:30 | |
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