Smartphones and voice-assisted devices create opportunities for modern customer experiences

Smartphones and voice-assisted devices create opportunities for modern customer experiences
фото показано с : thenextweb.com

2019-2-7 01:57

Anyone who uses a smartphone can attest to the incredible power of real-time, in-the-moment discovery that leads to decisions and outcomes. But, now in an age of voice-assisted devices, we are further empowered to command information or purchase on-demand.

“OK Google, Alexa, Hey Siri, what are the best bluetooth headphones for me?” Or, “Please reorder groceries from last week for delivery tomorrow afternoon. ” Like mobile shopping, voice-assisted behavior is also becoming second-nature. Brands must now reimagine the customer journey and design for always-on, continuous and assistive engagement…dedicated for voice and mobile screens. Every day, customers are becoming more and more…

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