The Brussels-based NGO, European Emergency Number Association (EENA), has launched Next Generation 112 (NG112), a new pan-European technical architecture to enable emergency calls through new technologies like VoIP and video calls from smartphones, 5G devices, and home speakers.

“Currently emergency services are only reachable by voice telephone calls. 5G, IoT, and smart cities are arriving and public safety could benefit from these technologies — but with the current only-voice-traditional-telephony this won’t work,” said Cristina Lumbreras, EENA’s Technical Director, of the year-long pilot project. “Emergency services have to change their technology if they want to be part of the future, and…

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